Policies

Processing Time:
Orders take 1-2 business days to process when in stock.

Shipping Times:
USA: 1-4 business days.

All other countries: 1-3 weeks depending on your location

International orders may be shipped from our office in China to provide a better shipping price and faster delivery! 

Shipping Policy
If your order arrives damaged, please take an unboxing video with pictures and send it to us on instagram @ManduDeco

Customers are responsible for customs and duty costs.

Refund Policy
Unfortunately, due to the low-cost nature of our products, once an order has shipped, we are unable to offer refunds, returns, or exchanges. All sales are final unless products are damaged. If a return is accepted, buyer is responsible for paying the return shipping costs.

If you wish to cancel an order prior to shipping, or have any questions, please contact us @ManduDeco on instagram!

Please make sure your address is correct during checkout. We are not responsible for returned packages due to incorrect shipping addresses. A reshipping fee will be charged if a package fails to deliver and needs to be reshipped. 

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Buyer is responsible for paying return shipping or have the shipping charge deducted from their original order.

 

VAT

Shipments to the UK or any EU countries will be submit to VAT (Value Added Tax). Orders over $150 will be not be subject to VAT during purchase, but through your country's customs before it arrives.